AcesClub Terms of Use 2026 | UK Players
These terms set out the rules that apply when you use AcesClub in 2026. Please read them carefully before you register, deposit or claim any offer. Most importantly for readers in Great Britain: we operate under an offshore Curacao eGaming licence, not a UK Gambling Commission licence, and the United Kingdom is on our list of restricted countries. Gambling should be entertainment, never a way to earn money, and only ever played with funds you can afford to lose.
1. Eligibility and age
You may only use our services if you are of legal gambling age in the place where you live and at least 18 years old, whichever threshold is higher. By registering you confirm that you meet this requirement, that you are acting for yourself and not on behalf of anyone else, and that online gambling is lawful where you are located. We may ask for proof of age at any time. If we discover that an account belongs to someone underage, we will close it, void any bonuses and may withhold winnings to the extent the law allows. Access from a restricted country is not permitted, as explained in section 6. It is your responsibility to make sure that your use of the site complies with the laws that apply to you.
2. Your account
To open an account, you provide your email address, a password and your preferred currency, followed by personal details such as your name, date of birth and address. You must accept these terms and confirm that you are of legal age, then verify your email or account. Each person, household, device and payment profile may hold only one account. Duplicate accounts may be closed and their balances and bonuses forfeited. You are responsible for keeping your login details confidential and for all activity under your account. If you suspect unauthorised access, contact our support team straight away so we can help secure your account.
3. Identity verification and anti-money-laundering checks
We use KYC verification and anti-money-laundering controls to protect you, other players and the platform. We may ask for identity documents, proof of address, proof of payment method ownership or information about your source of funds. Requests can arise at registration, before a withdrawal or whenever our checks flag unusual activity. Until the requested documents are received and approved, we may restrict deposits, bonuses or withdrawals. Information you give us must be accurate and current. Providing false or altered documents is grounds for immediate account closure, and we may report suspicious activity to the relevant authorities where required.
4. Deposits and withdrawals
We accept Visa, Mastercard, Skrill, Neteller, Bank Transfer and the cryptocurrencies Bitcoin, Ethereum, Litecoin and Tether (USDT). Accounts can be held in AUD, CAD, EUR, NZD, USD, BTC, ETH, LTC or USDT. The minimum deposit is typically around 20 in your account currency, although the exact figure varies by payment method. The minimum withdrawal is typically around 20 to 50, depending on the method. Per-transaction and weekly or monthly withdrawal caps apply and are shown in the cashier; limits are typically higher for VIP players. Crypto payouts are usually processed within hours, while card and e-wallet withdrawals typically take around 1 to 3 business days after approval. Withdrawals are normally returned to the method used to deposit.
5. Bonus and promotion rules
Our welcome package is up to 3 deposit bonuses plus free spins, split across several deposits. Wagering is typically 35x to 45x the bonus amount, the maximum bet while a bonus is active is typically about 5 per spin, and bonuses typically expire 7 to 14 days after activation. The minimum qualifying deposit is typically around 20. Exact amounts, wagering and expiry for each offer are set out in the bonus terms shown with that offer. Bonus availability is not confirmed for GB players, so check the promotions page before depositing. Promo codes, where offered, must be entered at registration or in the cashier or bonus section before you deposit. Different games contribute differently towards wagering, and the contribution rules appear in the bonus terms. Exceeding the maximum bet, using multiple accounts, or opportunistic play designed to exploit an offer may lead to bonus and winnings removal.
6. Restricted countries
Our services are not available in the United Kingdom, the United States, France, Australia, the Netherlands or Spain. We hold a Curacao eGaming licence and do not hold a UK Gambling Commission licence, so we are generally not authorised to serve players in Great Britain. If you are located in a restricted country, you must not register, deposit or play. Using a VPN, proxy or false address details to get around these restrictions is prohibited. If we find that an account is connected from a restricted territory, we may suspend it, cancel bonuses and winnings obtained, and return any remaining legitimate deposit where the law permits.
7. Fair play and game rules
Our lobby includes around 3000 games from studios such as Pragmatic Play, Evolution, Play'n GO, Yggdrasil, BGaming, Nolimit City, Hacksaw Gaming, Relax Gaming, Push Gaming and Betsoft. Each game has its own rules, paytable and return-to-player information, which you should read before playing. Outcomes are determined by the game provider's systems, and we cannot influence or guarantee results. If a game malfunctions, we may void affected rounds and wins. You agree to play honestly, as a private individual, for recreation only. No outcome, system or strategy can guarantee winnings, and losses are a normal part of gambling.
8. Dormant accounts
An account is treated as dormant when you have not logged in or placed a wager for an extended period set out in our current account policy. We may contact you using your registered email before taking action. For dormant accounts, we may apply reasonable administrative fees where permitted, restrict access until you complete fresh verification, or close the account. If an account is closed through inactivity, any eligible balance remains payable to you subject to identity checks. Keeping your contact details up to date helps us reach you and protects your funds.
9. Account closure and self-exclusion
You may close your account at any time by contacting our support team. We also provide responsible gambling tools, including deposit limits you can set yourself and a self-exclusion option for those who want a break or permanent exclusion. Once self-exclusion is activated, we will block access and stop marketing messages, and it cannot be reversed during the chosen period. We may close or suspend an account if you breach these terms, fail verification, or if we are required to by law. Any remaining balance, less amounts due from breaches, will be paid out after the required checks are complete.
10. Prohibited conduct
You must not use the site for fraud, money laundering, chargeback abuse or any unlawful purpose. You must not use bots, scripts, collusion, exploits, or any software to gain an unfair advantage. You must not open accounts for others, share accounts, or sell or transfer account access. Abusive, threatening or harassing behaviour toward our staff or other players is not tolerated. Depositing funds that are not yours, or funds from illegal sources, is forbidden. If we identify prohibited conduct, we may suspend or close your account, cancel bonuses and winnings, and inform the relevant authorities.
11. Liability and disputes
We provide our services on an as-available basis and do not guarantee uninterrupted access. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, for outages beyond our reasonable control, or for losses arising from your breach of these terms or from using the site where it is not permitted. If you have a complaint, contact our support team by live chat or at [email protected], and we will review it fairly. Our licence is issued by the Curacao eGaming authority, and these terms are governed by the laws of the jurisdiction in which the operator is registered. As the operator details are not publicly confirmed, please request them through support if you need them for a formal claim.
12. Changes to these terms
We may update these terms from time to time to reflect legal requirements, new features or changes to our offers. The latest version will always be published on this page with the year it takes effect. Where a change materially affects you, we will aim to tell you by email or on-site notice. By continuing to use your account after changes take effect, you accept the updated terms. If you disagree, you should stop playing and close your account. Please review this page regularly, and contact our 24/7 support team if anything is unclear. Play responsibly, set limits that suit you, and seek help if gambling stops being fun.